Donation System FAQ

About the Donation System

Our server operates on a voluntary donation model. This means all player accounts have free access to the game, and donations are entirely optional. We believe in transparency and community support, which is why we show our donation progress and server costs openly.

Do I need to pay to play?

No! All player accounts are completely free. You can create an account and start playing immediately without any payment. Your game access will never be revoked based on donation status.

Why should I donate?

Donations help cover our monthly server costs, which include hosting, bandwidth, and maintenance. By donating, you're supporting the community and helping keep the server running for everyone. It's a way to give back if you enjoy playing on our server.

What are the donation tiers?

We offer three flexible monthly donation tiers to fit different budgets:

  • $5/month - Basic supporter tier
  • $15/month - Standard supporter tier
  • $25/month - Premium supporter tier

All tiers are available to all players regardless of account type. Choose the amount that works best for you!

What is the donation progress bar?

The progress bar in the header shows how much the community has donated this month toward our monthly goal. It updates in real-time as donations are received, giving everyone transparency into how close we are to covering server costs.

What happens if the donation goal isn't met?

Nothing changes for players! Your game access remains active regardless of whether we meet the monthly goal. The server will continue operating, and we'll work to cover any shortfall. The goal is simply a target to help the community understand our costs.

What happens when my donation expires?

Your game access continues uninterrupted! Donations are tracked for transparency and to show appreciation, but they don't affect your ability to play. You can choose to renew your donation if you'd like to continue supporting the server.

What are gifts?

Gifts are redeemable codes that provide various rewards:

  • Item Gifts - Specific in-game items
  • Credit Gifts - In-game currency (quantas)
  • Blueprint Gifts - Construction blueprints
  • Wallet Credits - Website wallet credits

Gifts may be given out by admins for events, promotions, or as rewards. Some gifts are restricted to specific users, while others can be claimed by anyone with the code.

How do I claim a gift?

To claim a gift:

  1. Navigate to the Gifts page from your dashboard
  2. Click "Redeem Gift Code"
  3. Enter the gift code you received
  4. If it's an item gift, select which player account should receive the items
  5. The gift will be attached to your account and queued for delivery

What is item gift assignment?

When you claim an item gift, you need to choose which of your player accounts (characters) should receive the items. This allows you to direct rewards to your main character or an alt as needed. Once assigned, the items will be delivered to that character in-game.

How can I donate?

We accept donations through PayPal. Simply click the "Donate" button in the header, select your preferred tier, and complete the payment process. You'll receive a confirmation email once your donation is processed.

Are donations recurring?

Donations are monthly subscriptions through PayPal. You can enable auto-recharge in your player account settings if you'd like your donation to renew automatically each month. You can cancel at any time through your PayPal account or by disabling auto-recharge in your settings.

How are donations used?

All donations go directly toward covering server costs, including:

  • Server hosting and infrastructure
  • Bandwidth and data transfer
  • Maintenance and updates
  • Backup and security systems

We're committed to transparency, which is why we display our monthly goal and current progress publicly.

I have more questions. Who can I contact?

If you have additional questions about donations, gifts, or the system in general, please create a support ticket from your dashboard. Our admin team will be happy to help!

Ready to Support the Server?

Your donation helps keep the server running for the entire community. Every contribution makes a difference!

View Donation Tiers